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SERVICE COMPLAINT PANEL MEMBER
Job Summary
Recruiting Service
Royal Air Force
SERVE Ref/JPAN/URN
1737192
NATO Rank(s)
OF-7 - Radm - Maj Gen - AVM
UK Rank(s)
Air Vice Marshal
Closing date
23/02/2026 23:55
Anticipated start date
September 2026
Engagement type
Volunteer Ex Regular Reserve
Commitment length
3 years
Open to personnel from
Royal Navy, Army, Royal Air Force
Branch/Trade/Profession
Any
Specialisation
Any
Location
RAF High Wycombe
Country
United Kingdom
City
London
Job Description
A vacancy will arise for an AVM (Any Profession) to serve as a SCT Panellist within the Service Complaints Team at RAF High Wycombe on Volunteer ex-Regular Reserve Terms and Conditions of Service (TCoS) (90 days maximum), with an initial proposed start date of being not before 22nd September 2026 (or later, subject to candidate status).Flexible working arrangements may/is be available to allow working from an Alternative Working Address and will be open to negotiation, depending upon the needs of the Service and the individual.
The role is responsible for:
Ensuring the timely progression of the complaint. The RAF SC Journey provides a standard timescale you should use or adapt to the circumstances of this complaint.
Ensuring that a thorough investigation of the complaint takes place and the Complainant, and all Participants/Respondents are given opportunity to comment on the said investigation.
Determine if the complaint is well-founded and if so, determine what redress if…
