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Notes:
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Customer Service
Job Summary
Advertiser
Salary / Rate
Posted
Blue Arrow Ltd. Virtual Hub
£13.42 - £31.27
16th February 2026
Location
Start Date
Scotland
Type
Job Sector
contract
Customer Service & Call Centres
Customer Service Location: Dundee Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Dates: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time with 100% attendance required (initial 4-6 weeks; no holidays during this period) Join a team that plays a vital role in helping people during their most critical moments. For over 85 years, the UK's largest telecoms provider has supported Emergency Services (999/112), Relay UK, Directory Enquiries (118500), and other essential communication channels. You'll be part of a 24/7, 365 operation where accuracy, speed and empathy genuinely make a difference - and can save lives. In this role, you will act as a first point of contact, whether directing emergency calls or supporting people with different communication requirements. You'll type real-time conversations with exceptional accuracy, ensuring every caller receives the help and support they…
