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Service Advisor
Job Summary
Advertiser
Salary / Rate
Posted
Mercedes- Benz of Poole
£28,000
17th February 2026
Location
Start Date
Dorset
Type
Job Sector
permanent
Customer Service & Call Centres
An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Poole. The Service Advisor is responsible for every aspect of a customers after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability. The successful applicant will actively sell after-sales services in a customer-oriented manner, ensuring the workshop is working to full capacity by effectively scheduling customer orders. Main Duties: To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the Retailer. To work with the workshop team to achieve the highest possible levels of performance. Keeping customers informed of the status of their vehicle, giving comprehensive technical and commercial advice on the extent of work to be done and, provide a cost…
