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Customer Care Manager
Job Summary
Advertiser
Salary / Rate
Posted
JDR Recruitment Limited
£40,000
17th February 2026
Location
Start Date
Wales
Type
Job Sector
permanent
Customer Service & Call Centres
Customer Care Manager Location: Carmarthenshire area (with UK travel as required) Salary: Up to £40,000 Benefits: CompanyPension, 24 days holidays plus BH, Free car parking, Employee savings platform and Employee Assistance Programme Lead. Influence. Make a real impact on the customer experience. This is an opportunity for an experienced Customer Care professional to step into a leadership role where your work genuinely shapes the customer journey. You'll have the autonomy to lead, develop and improve a Customer Care function, with the support and influence to drive change across the wider business. If you enjoy building high-performing teams, improving processes, and using insight to deliver exceptional service, this role offers both challenge and progression. Why this role will benefit you: Leadership with influence - You'll lead and develop a Customer Care team, setting clear direction, standards and KPIs that really matter. Make improvements that stick - You'll have scope to…
