Lettings Agent

Job Summary

Advertiser Salary / Rate Posted
Gloucester City Homes £28,000
17th February 2026
Location Start Date
South West
Type Job Sector
permanent Customer Service & Call Centres

Permanent, Full Time (37 hours per week) Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers. Were now seeking a motivated and customer-focused Lettings Agent to deliver a high-quality lettings service across the organisation. You will play a key role in providing a positive customer journey at the pre-tenancy stage, from application through to the receipt of a comprehensive welcome pack, ensuring all key performance outcomes and service standards are consistently met. You will be responsible for our Choice Based Lettings function, ensuring properties are advertised accurately and on time, overseeing the shortlisting process, and keeping applicants informed throughout. You will assess applications against suitability criteria, organise affordability assessments, verify documentation in line with policy, and arrange and accompany prospective tenants to viewings to maximise offer…

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