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Notes:
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1st Line ICT Desktop Support
Job Summary
Advertiser
Salary / Rate
Posted
GLASGOW CLYDE COLLEGE
Neg
14th February 2026
Location
Start Date
Scotland
Type
Job Sector
{}
Rural Economy & Fishing
Step Into Tech: Become Our 1st Line ICT Desktop Support Star! Are you ready to launch your career in ICT and make a real difference in how technology supports education? We’re looking for a proactive, tech-savvy individual to join our ICT team as a 1st Line ICT Desktop Support Specialist. This is your chance to be the go-to person for solving tech challenges, supporting staff and students, and keeping our digital infrastructure running smoothly across college campuses. What You’ll Be Doing Be the first point of contact for ICT support - via phone, Email, MS Teams and in person. Install and maintain ICT, printing, and AV equipment. Log and manage support requests using our ITIL-based Service Desk. Troubleshoot issues, escalate when needed, and keep users informed. Assist with password resets, office moves, and equipment setups. Monitor antivirus and backup reports, and take action where needed. Maintain asset registers and support software/hardware availability. Help manage deliveries…
