SERVICE COMPLAINT PANEL MEMBER

Job Summary

Recruiting Service

Royal Air Force

SERVE Ref/JPAN/URN

2290571

NATO Rank(s)

OF-4 - Cdr - Lt Col - Wg Cdr

UK Rank(s)

Commander,
Lieutenant-Colonel,
Wing Commander

Closing date

02/09/2026 23:55

Anticipated start date

March 2027

Engagement type

Volunteer Ex Regular Reserve

Commitment length

3 years

Post Owner Email

Jessica.Alpert101@mod.gov.uk

Open to personnel from

Royal Navy,
Army,
Royal Air Force

Branch/Trade/ Profession

Any

Specialisation

Any

Location

RAF High Wycombe

Country

United Kingdom

Job Description

A vacancy will arise for a Wing Commander (Any Profession) to serve as SCT Panellists within the Service Complaints Team at RAF High Wycombe. This position will be offered on Volunteer ex-Regular Reserve Terms and Conditions of Service (TCoS) for a maximum duration of 90 days, with an anticipated start date of 17 March 2027. Flexible working arrangements, including the option to work from an Alternative Working Address, may be available and will be considered on a case-by-case basis in line with the requirements of the Service and the individual.

The role is responsible for:

  •     Ensuring the timely progression of the complaint.  The RAF SC Journey provides a standard timescale you should use or adapt to the circumstances of this complaint.

  • Ensuring that a thorough investigation of the complaint takes place and the Complainant, and all Participants/Respondents are given opportunity to comment on the said investigation.

  • Determine if the complaint is well-founded and if so,…

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