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Cluster Operations Manager
Job Summary
Advertiser
Salary / Rate
Posted
iQ Student Accommodation
Neg
25th February 2026
Location
Start Date
Brighton
Type
Job Sector
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Customer Service & Call Centres
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet. Our Operations Manager is responsible for all aspects of running an efficient, safe, and profitable site whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ! Key Responsibilities Coaching, developing and motivating your team to drive performance A proactive and strategic approach to people planning to ensure the site is appropriately staffed at all times Promoting resident satisfaction and retention by actively attracting five-star reviews and ensuring any complaints and service issues are dealt with appropriately Being accountable for leasing performance in your cluster Conducting monthly financial performance reviews and managing the sites Profit & Loss…
