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Front Office Manager - Newport
Job Summary
Advertiser
Salary / Rate
Posted
The Celtic Collection
Neg
25th February 2026
Location
Start Date
Wales
Type
Job Sector
permanent
Hospitality & Catering
JOB TITLE – Front Office Manager DEPARTMENT – Front Office CONTRACT TYPE – Permanent RATE OF PAY – £32,000 per annum plus fantastic company benefits HOURS – 40 hours, over 5 days LOCATION – Newport, NP18 2LX ID – REQ6057 Lead the Welcome. Shape the Experience. Elevate the Standard. We’re looking for a proven hospitality leader to take the helm of our Front Office team at Coldra Court Hotel, part of the iconic Celtic Collection. If you’re an experienced Front Office Manager who thrives in a fast?paced 4–5* environment and knows how to deliver exceptional guest journeys every time, this is your opportunity to shine. What you’ll lead & deliver As our Front Office Manager, you will: - Champion a customer?focused, 5* service culture across your department - Lead, mentor and develop a high?performing Front Office & Nights team - Drive operational excellence through strong SOPs, training and quality checks - Oversee smooth daily operations, VIP arrivals, group check?ins, billing accuracy and…