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Notes:
CVs can be uploaded with .doc, .docx or .pdf file extensions.
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For existing Members, provided the e-mail address you use above corresponds to that already recorded in your account, the new CV will be added to your account. Additionally uploading a CV will be taken as your agreement to our data management policy and terms.
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Senior Customer Service Administrator
Job Summary
Advertiser
Salary / Rate
Posted
Morgan Parkes Recruitment
£28,000
25th February 2026
Location
Start Date
West Midlands
Type
Job Sector
permanent
Admin & Secretarial
Job Title: Senior Customer Service Administrator Salary: £15 per hour (rising to £17 per hour within 6 months) Hours: Full Time, Monday to Friday Location: Tanworth in Arden, Solihull (own transport essential) About the Role An established and forward thinking organisation is seeking a motivated Senior Customer Service Administrator to join its team. This family run business has been at the forefront of its industry since 1997. Known for industry leading products and exceptional customer experiences, the company values innovation, teamwork and a can-do attitude. Role Responsibilities The Senior Customer Service Administrator will: Respond to enquiries via Live Chat, email, text and phone with professionalism and efficiency Manage contracts and associated administrative tasks Collaborate with teams across Membership, Development, Sales and Marketing Solve problems proactively and contribute to overall member satisfaction Take on Team Leader duties in the absence of the Customer Service…
