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Helpdesk Administrator
Job Summary
Advertiser
Salary / Rate
Posted
Murray Recruitment
£26,000 - £28,000
25th February 2026
Location
Start Date
West Lothian
Type
Job Sector
permanent
Admin & Secretarial
Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Livingston. Role Overview: This is an excellent permanent opportunity for an experienced Helpdesk professional to join a busy and supportive team. The successful candidate will play a key role in coordinating planned and reactive maintenance works, ensuring high levels of customer service and efficient administration. This is a varied and rewarding position with scope for hybrid working once fully trained. Key Responsibilities: Planning and scheduling both PPM and reactive maintenance works. Programming workloads for engineers. Logging incoming calls and emails from clients accurately and efficiently. Responding to client enquiries in a timely and professional manner. Preparing and issuing quotations. Processing completed job sheets. Raising purchase orders for subcontractors and suppliers. Liaising with subcontractors to coordinate works. Maintaining and updating all relevant systems. Supporting with…