SO2 Operations (22121)

Job Summary

Recruiting Service

Army

SERVE Ref/JPAN/URN

2009240

NATO Rank(s)

OF-3 - Lt Cdr - Maj - Sqn Ldr

UK Rank(s)

Major

Closing date

14/10/2026 23:55

Anticipated start date

April 2027

Engagement type

FTRS - Home Commitment

Commitment length

36 months

Post Owner Email

Army Pers-APSG-ASCS-Ops-SO1@mod.gov.uk

Open to personnel from

Army

Branch/Trade/ Profession

Any

Specialisation

Personnel

Location

Army Service Complaints, APSG, HQ Army, Andover

Job Description

Principal staff officer to SO1 Ops, Service Complaints Secretariat Executive with responsibility for workforce, establishments, finance and outreach.

1. Coordination of staff effort on behalf of the SO1 Ops in the delivery of the Army Service Complaints process.
2 Management of Workforce & Establishment, incl advertising & recruiting of posts, amendment of Job Specs, onboarding & induction. ATMS UAC for APSG.
3 Preparation and submission of Establishment and Finance Business Cases in support of WF and process development.
4 Manage budgets (c£6M p.a.), including oversight of VeRR & contract funding lines to ensure compliance, working with APSG and BLB Finance.
5 Support the SC Sec and SO1 Ops through the ABC screening process, including the drafting of the ABC narrative and accompanying material.
6 Design, implement and manage the SharePoint collaborative online working environment.
7 Manage and BPT deliver external training and outreach, including in…

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