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Notes:
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Service Designer
Job Summary
Advertiser
Salary / Rate
Posted
TXP
Neg
28th February 2026
Location
Start Date
West Midlands
Type
Job Sector
contract
IT, Telecoms & Digital
Service Designer - Central Government (UCD-Led Projects) 3-Month Rolling Contract | £530 per day (Inside IR35) Fully Remote (UK-Based Only) We are looking for a Service Designer with strong, proven experience working on UK Central Government services. You will join a public sector programme centred on improving fraud related services, applying deep user understanding and service design thinking to shape end-to-end journeys that meet Government Service Standards. This role is ideal for a designer who thrives on tackling complex user problems, influencing strategy, and driving evidence based service improvements. Key Responsibilities Lead the design of user centred services for fraud detection and prevention within a government context. Conduct and contribute to user research activities, synthesising insights to define user needs, current pain points, and opportunities for service improvement. Create and maintain key UCD artefacts such as service blueprints, journey maps, ecosystem…
