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Notes:
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SERVICE COMPLAINTS DB 3
Job Summary
Recruiting Service
Royal Navy
SERVE Ref/JPAN/URN
2137077
NATO Rank(s)
OF-4 - Cdr - Lt Col - Wg Cdr, OF-5 - Capt RN - Col - Gp Capt, OF-6 - Cdre - Brig - Air Cdre, OF-7 - Radm - Maj Gen - AVM, OF-8 - Vadm - Lt Gen - Air Mshl
SERVICE COMPLAINTS AND LITIGATION SERVICE COMPLAINT DECIDING BODIES AND APPEAL BODIES
Primary Purpose
To decide Service Complaints at the Decision Body (DB) and Appeal Body (AB) level in accordance with the Armed Forces Act 2006, JSP 831 and BR3. And, to act as the Presiding Officer in relation Unit Level Investigations (ULI) iaw BRd 172 as directed by the Service.
Authority
Section 340C of the Armed Forces (Service Complaint and Financial Assistance) Act 2015 (the ‘Act’) provides for the Defence Council (DC) to delegate its function in relation to a Service Complaint (SC) to a person or panel (hereinafter called the Decision Body (DB) and Appeal Body (AB)) to decide on a SC that has been found admissible.
Line Management
All Officers authorised to decide Service Complaints work for 2SL in the execution of their duties.
