Army Service Complaint Decision Body

Job Summary

Recruiting Service

Army

SERVE Ref/JPAN/URN

APC/CMOps/20260416_20847

NATO Rank(s)

OF-4 - Cdr - Lt Col - Wg Cdr

UK Rank(s)

Lieutenant-Colonel

Closing date

14/05/2026 23:55

Anticipated start date

June 2026

Engagement type

Volunteer Ex Regular Reserve

Commitment length

12 months

Post Owner Email

ArmyPers-APSG-ASCS-Secretariat@mod.gov.uk

Open to personnel from

Army

Branch/Trade/ Profession

Any

Specialisation

Personnel

Location

APSG (Andover)

Country

United Kingdom

City

Winchester

Job Description

Due to retirement, two Service Complaints Decision Body posts have arisen at OF4 level. These posts are offered under Voluntary Employment ex Regular Reserves (VeRR) terms of service and are suited to someone seeking the flexibility of part-time work for up to 90 days pa, potentially as part of a portfolio career. The initial contract will be for 12 months but can be extended in accordance with Reserve Land Forces Regulations up to the State Pension Age. Maximum age at time of acceptance is 60 years old, or if above 60 they will have left service within the last three years. 

The Service Complaints Decision Body is a critical appointment within the Service Complaints system and is a very individual responsibility. They are responsible in law for their determination, including at Employment Tribunal and Judicial Review. The decision that they make will have profound consequences on the individuals involved and on the institution. These decisions and determinations are…

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